Table of Contents
This Privacy Policy concerns visitors and customers of GlobalCom Canada https://gccan.com (website). It describes how we use, share and safeguard the personal detail that we get from our visitors and customers. By visiting or using this Website, you agree to this Privacy Policy.
This Privacy Policy does not relate to information about you accumulated by third-party websites that may post links or advertisements on or accessible from this Website.
Personal Data Policy
We gather data in order to provide the Site and its services to our visitors . It improves the user experience of the GlobalCom Canada website. The date we store from visitors will depend on a user’s particular interaction with the Site. Such as, the personal details we collect from visitors who only browse the Site (see, e.g. “Log File and Cookie Information” below) will differ from visitors who create an account/profile and/or transact for services through the Site (see, e.g. “Personal and Business Information” section below). Different sections of this Privacy Policy may apply to users at different times.
Detail You Provide
In order to access and use certain areas and services of the Site, users may be asked for personally identifiable information, including:
Identifiers, such as your name, address, email address and telephone number
Commercial information, such as business name, address and telephone number);
Categories of personal information described in the California Customer Records statute, such as account or credit card numbers and other payment information. We collect this information when you make a purchase on the Site in order to process your transaction.
While you may decline to provide certain information to us, it may render you unable to access certain services and features offered through the website. By making a purchase on the Site, you consent to our providing your Personal Information to our services providers and such third parties as we determine is necessary to process your transaction, such as credit card companies and banking institutions used to process the transaction. You also have the ability to access and change the Personal Information that you have provided to GlobalCom Canada by use of the appropriate features on the Site.
Information From Third Parties
If necessary, GlobalCom Canada obtains consumer information from third-party providers in order to improve the accuracy of our customer database and to increase our understanding of our customers or to identify potential customers. For example, we get updated addresses from the National Change of Address service to assist us in having the correct addresses for our customers.
Information We Collect Automatically
When you use this website, we generally store certain internet or other electronic network activity information automatically. As discussed further below, we may use a variety of technologies to assist in collecting this information.
Log Files. For all users of the website, it’s web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to the Site), type of Internet browser, and visitor’s IP address. (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a user’s email address.
Cookies. A cookie is a series of data characters that, when programmed into a website, is placed by the web server into the browser’s application folder on your computer. Once placed onto your machine, the cookie will allow the website to “recall” you as a unique individual. The website uses cookies to personalize information for certain segments of its customer base. In some instances, cookies are also used to associate individual customers with their information profiles where users have elected to create such a profile. For example, through the use of cookies, the Site can “recall” your user ID when you login to the Site on your computer. Should you choose to do so, cookies can be removed from your hard drive and certain web browsers can be set so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.
Cookie information may allow us to determine things like the URL of the website you visited before coming to this website, the type of browser or mobile device you are using to access the website, your IP address, language, approximate geographic location, and time zone. We, and/or our authorized third party service providers may automatically collect this information when you access and use the website through the use of electronic tools like log files and cookies. We use this information to troubleshoot, administer the Site and its services, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized third party service providers to measure the overall effectiveness of our online tools, content, and programming.
Do Not Track Signals from Web Browsers
The Site is not presently configured to support Do Not Track (“DNT”) signals from web browsers.
Use of Information
The user information (including Personal Information) collected on the website is used to process requests, to fulfill orders, for customer service, to market and improve PenguinPrintPro.com products and services, to customize your experience on the website, and to contact you with updates to the website and other information. PenguinPrintPro.com may also use your information to provide you with information we believe may be of interest to you. If you do not wish to receive marketing information, email us at support@penguinprintpro.com. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note, changes to your preference may not be effective immediately.
Additional reasons we may use Personal Information include:
- To improve and customize the website;
- To provide, maintain and secure the website;
- To monitor usage of the website;
- For fraud prevention and detection and to comply with applicable laws;
- To enforce or defend our rights, ourselves or through third parties to whom we delegate such responsibilities;
- To share data with police, law enforcement, tax authorities or other government agencies where we have a legal obligation and to comply with applicable laws, regulations or codes of practice;
- To investigate and resolve complaints and manage regulatory matters, investigations and litigation.
Sharing of Information
Visitor comments may be checked through an automated spam detection service.
We do not share any user information obtained through this website, unless one of the following circumstances apply:
- To provide services offered through the website
From time to time, we will disclose your information (on a confidential basis) to agents and others that we use in the ordinary operation of the website, such as account and billing, marketing and promotion, user experience research and surveys, website hosting and support and maintenance. We will only disclose your information to the extent required for the limited purpose of the third party providing services contracted to us so that we may service you.
- With your consent
We will share personal information with outside companies, organizations, or individuals when we have your consent to do so.
- For legal reasons
We will share user information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonable necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request; or
- protect against harm to the rights, property or safety of us, our users or the public as required or permitted by law.
- Business Transfer
We may share your information in a business transfer. As with any other business, we could merge with, or be acquired by, another company, or we may file for protection under applicable bankruptcy laws in the future. In such an event, user information obtained and maintained by us, including personal information, will transfer to a successor entity in connection with the corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change. User information submitted prior to any such transfer would remain subject to the terms of the Privacy Policy (as it existed on the date of the submission). However, user information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.
Please contact us at support@penguinprintpro.com for any additional questions about the management or use of user information. Consistent with this policy, we do not sell personal information.
Links
The website may contain links to third party websites. Please be aware that we are not responsible for the privacy practices of such third party sites. We do not exercise control over third party websites displayed as search results or links from within the website and these third party websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. As such, we encourage our users to be aware of this fact when they leave our website and to read the privacy policies or statements of each and every website that they visit which collects personally-identifiable information. This Privacy Policy applies solely to information collected on this website.
Security
PenguinPrintPro.com has security measures in place to protect customer information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we employ security measures to protect data, we cannot guarantee the security of any information transmitted to the website and are not responsible for the actions of any third parties that may receive any such information.
Password-protected areas of this website can be accessed only with a valid password. Each password owner is responsible for keeping the password confidential and safe.
For Users Outside of the United States Only
The website is hosted on servers located in the United States. If you are a user accessing our websites from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions. By providing user information through the Service, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms & Conditions. You are also consenting to the application of United States law in all matters concerning the website and any services offered or provided therefrom.
Data Subject Rights
Depending on your residency, you may have certain data subject rights. These rights vary by state and country, but they may include the right to: (i) request additional disclosures about the Personal Information we collect, use, and disclose, i.e., a “Request to Know (Categories of Information)”; (ii) obtain a copy of Personal Information, i.e., a “Request to Know (Specific Pieces of Information),” sometimes called the Right to Access; (iii) request deletion of Personal Information, i.e., a “Request to Delete Information,” sometimes called the Right to Be Forgotten; (iii) opt out of the sale of Personal Information if we were to sell Personal Information, i.e., a “Request to Opt Out.” We do not sell your information, so you have already opted-out of such sales. Some state or country law prohibits discrimination against you for exercising any of these rights, for example by charging a different price or denying goods or services, and we will not discriminate against you for exercising any of these rights. However, we may charge a different price or rate or provide a different level or quality of goods or services when that difference is reasonably related to the value provided to us by the data. Additionally, in some circumstances, such as if you request that we delete your data, we may not be able to complete a request for a good or service because we will not have the required information to deliver it.
Summary of Personal Information we collect and how we use it
Types of Personal Information we collect
How we use it
- Contact details (your name, address, email address and phone number)
- Site navigation and usage data
- Purchase and transaction history
- IP address, browser settings and related information
- Maintaining your account
- Allowing you to login, navigate the site and make purchases
- Fulfilling your order
- Providing customer service
- Customer analytics
- Marketing our products and services to you
- Operational uses, including site optimization and fraud detection and prevention
- Payment information
- Allowing you to make purchases or sign up for a subscription service
- Storing it for future purchases, but only if you specifically request we store that card information
- Information you add to personalize your products
- Fulfilling your order
- Storing your personalized products for future purchase
- Maintaining your account
- Customer analytics
- Marketing our products and services to you
- Operational uses, including site optimization and fraud detection and prevention
- Contacts with Customer Care
- Providing customer service
- Maintaining your account
- Allowing you to login, navigate the site and make purchases
- Fulfilling your order
- Customer analytics
- Marketing our products and services to you
- Operational uses, including site optimization and fraud detection and prevention