Artificial Intelligence Service for Conversational Chatbots
The ultimate guide to AI customer service chatbots Say goodbye to fragmented support solutions and hello to the AI-enhanced, all-in-one customer service platform. Salesforce Einstein is a conversational bot that natively integrates with all Salesforce products. It can handle common inquiries in a conversational manner, provide support, and even complete certain transactions. It is essential to remember that chatbots are not a replacement for human agents but a tool to augment the capabilities of the support team. This integration of AI allows chatbots to handle a wide range of customer…
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